Customer Testimonials

Very Happy!

After several disappointing experiences with pet sitters and then having a fabulous pet sitter move away, I found Matt to take care of our two kitties, who are definitely our four-legged children. We have now used him for several 2-5 day trips and a 10 day trip.

I work from home so they are used to human companionship all day most days. This causes an issue when my husband and I travel because they get lonely and sometimes anxious when the pet sitters don't follow their "schedule." Based on the times I feel them, I asked Matt to come within a 1.5 hour window in the morning for a 1/2 hour visit and a 1.5 hour window in the evening for a 1/2 hour visit. He is there on time without fail (and the one time he was slightly out of the window he let me know and it is no big deal!). He stays for the entire half hour, not skipping out early. I know both of these things because I have security cameras at the house that I can watch remotely and notify me via email when someone comes and leaves.

He sends photos via text and/or email sporadically while we're gone, which is super appreciated and I always love seeing (since I truly don't just sit and watch the security cameras all day while I'm gone!).

The house is always picked up when I come home, the litter boxes are clean, and the kitties have not chewed on their "favorite" furniture corners, which is what they do when they get really anxious. He is diligent, pays attention to my kitties when he's visiting, and is dependable.

I definitely recommend Matt and already have him scheduled for another trip this summer.

- Reagan S., Seattle

Reagan S.

Kitties Loved Creature Comforts!

My husband and I recently moved to Ballard with our 4 charming kitties, putting us out of the general area of our absolute favorite Little Wet Noses.  

We researched a bit until we found Matt, who took care of for nearly three weeks while my husband and I were traveling.  We were so pleased, and give him our highest recommendation!

The kitties came out to meet him first during our initial consultation, warming up to him really quickly -- even our shy boy came out to meet him!  

While we were away, periodically Matt sent us photos or video of the cats, which we really appreciated, and which showed he had honored my special requests to play laser light with our eldest who adores the laser, and to turn on the faucet for our middle boy who prefers to drink fresh tap water 🙂

Matt also did our trash on trash day, retrieved our mail and packages, and all in all made the house look attended.  He also came an extra day when we ended up getting delayed on returning home till very late.

We were so happy to find Matt.  We highly recommend Creature Comforts Pet Sitting!

Diana T. in Seattle



I recently moved to Seattle and had to go on an extended business trip. I needed to find someone that I could trust in my home, and more importantly with my special fur baby (cat.) I had made phone calls to vets that board and a number of pet sitters and didn't feel comfortable with any of them. Then I found Creature Comforts of Seattle! The owner Matthew got back to me right away and was very professional and friendly as we set up a time to meet and discuss him watching my cat. She is not overly fond of new people, but liked Matthew right away! I felt completely at ease knowing that he would be checking in on her daily while I was gone. I appreciated frequent updates while I was away, including photos! It gave me so much piece of mind while I was away.

I would recommend Creature Comforts of Seattle to anyone I know and will definitely be utilizing this company for any of my future pet sitting needs.

Candice R.
Seattle, WA

I was very impressed...

I was very impressed by Creature Comforts Pet Sitting of Seattle. I went on vacation in March for 7 days and was looking for someone to watch my baby (very hyper Australian Sheppard mix). I was deciding on putting her in a kennel, which is what I have done in the past, or have someone come by to watch her. Since our garden (both veggies and flowers) was just getting started for the season, we also needed someone to water the plants daily, we decided to go with an in-home pet sitting service. I emailed several companies, but Matt, owner of CCPSS, responded to me right away. We scheduled time for him to come by and meet Biscuit and check out the house. He worked with our schedule and was very attentive to our instructions (which light to turn on during which time, when to let her stay in the crate and when to let her out, which plants to water and how often, etc.) Since this was my first time going with CCPSS, I also asked Matt for references. I emailed both of the references that he offered and they couldn't have said enough great things about Matt and the services that CCPSS offered. Also, his pricing is by far the best that I saw during my research. While on vacation, Matt also sent us an email with a video of Biscuit playing in the yard. This was great because I missed her and it was nice to see that she was still reaping havoc. When we got back from our trip, we got a personal note about Biscuit, and a nice card in the mail from Matt with a picture of Biscuit. Also all of our plants were doing great! Thank you thank you thank you. Overall, I highly recommend having Matt and his company take care of your baby while you're away. In the past, I've always been somewhat hesitant to take long trips because I didn't want to be away from my baby for too long. But now that we know Matt, I feel comfortable planning long vacations knowing that she will be in good hands. And mind you, he had his hands full because she is a very hyper girl and demands a lot of attention. Thanks Matt for being so dependable!

Susan T.
Seattle, WA

Happy Dogs, Happy Owners

We have been using Creature Comforts for almost a year now and it has been great! We have 2 dogs, a German Shepherd and a Westie and Matt is wonderful with them. We have had Creature Comforts sit for the dogs anywhere from a weekend to 10 days. They are like my furry children and so it is great to know that they are well cared for while we are gone. Having Matt come to our home is so much more convenient than having to take the dogs to the boarding places and we do not have to worry about other dogs, taking food/what food they are served or if they are comfortable. They are in our own home and best of all they are there to greet us when we get back! We will continue to us Creature Comforts everytime we go out of town! The service is great and the pricing is great and the dogs are happy!

Brittney M.
Charlotte, NC

Highly Recommended

I would highly recommend Matthew Scott Owner of Creature Comforts Pet Sitting to look after your pets. Matthew came to us by way of his very professional web site when we were looking to go a different route for our two dogs, Winston and Molly. Matt is very professional about how he conducts himself and his business. Your pets will be in great hands in Matt's care. The greatest benefit is your pets stay in the environment they are most comfortable in. Matt comes to them whatever schedule you request of him. He alerts you via text daily that your pets are doing well. He even posts short videos on his secure website for you to see your pets while your out of town. Matt also goes the extra mile to care for your home in the sense of making it look like your home when your not. Bringing in the mail, watering flowers, turning on and off different lights. Matt is an all around great business owner and pet sitter. I would highly recommend him and his services any day.

Todd C.
Charlotte, NC

Great Job!

Matt does a GREAT job for us. We have three dogs that Matt takes care of for us. We also have experience with several in-home pet sitters and he is by far the best we have ever worked with. He is dependable and flexible and I'm comfortable leaving my animals in his care and the dogs love him. He is reasonably priced and has been easy to work with. He comes during the times we ask him to and if we ever need to change our plans at the last minute he is very understanding. He has also been kind enough to video the dogs for us when we go out of town and provide us with the link so we have the comfort of SEEING how they are doing while we are away. We use Matt both on a daily basis for a lunch time potty break and we use him when we go out of town. In both situations he has done a good job for us. We have also boarded in the past, but I really prefer to have someone come into the home because it allows the dogs the opportunity to stay in the environment they feel comfortable in.

Natalie P.
Charlotte, NC

The Cat Whisperer

Matt from Creature Comforts IS The Cat Whisperer. He developed an instant bond with my cat, which was evident from the first video he sent me while I was out of town. In it, I was amazed to see my cat doing somersaults and rolling around on the carpet - something he ONLY does for me when he is extremely happy! I was impressed that Matt made sure to send me video, pics and messages from each visit. It gave me such peace of mind to be able to see my baby live on video. This is the first time I have ever used a pet sitting service and I can say that Matt delivered stellar service at a really fair price. I will not hesitate to use his services again.

Rebekah G.
Seattle, WA

Comforted seeing the video

We recently used Creature Comforts Pet Sitting of Seattle for a period of 5 days. Matthew was responsible for coming into our home and walking and feeding our Havanese while we were on vacation. Prior to hiring Matthew he made a personal visit to our home and explained his services in detail and I found him very professional and organized. Matthew personally took care of Maxx and did some very nice personal extras like videotaping while walking Maxx. We were very comforted seeing the video. Matthew did a terrific job and we would not hesitate to use him again. I recommend Matthew without any reservations.

Rob F.

Peace of Mind

Creature Comforts of Charlotte Pet Sitting stayed overnight with our cat when my husband and I had to go out of town. To give you an idea of her behavior, let me just say that our kitty has been nicknamed "Satan." Matt didn't even bat an eye. He kept our house occupied when it would have been empty for a week and he took excellent care of our pet. Plus, he sent us email updates on what was happening at home, which gave us peace of mind. Creature Comforts was also less than half the price of other pet sitting companies in Charlotte, NC.

Sabrina W.
Huntersville, NC

Great With Animals

Matt has watched our birds for us twice while we were out of town. He did a great job and the birds seemed very happy and well taken care of when we got back home. He is great with animals. I would definitely recommend him to everyone!

Memory M.
Charlotte, NC


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